Frequently Asked Questions

Trailer Hire

Commercial Flat Deck Trailer Hire (Large orders only) $50 Non-Refundable deposit. 

Our Smaller Trailers (Firewood) Are FREE hire. 

 

All loan trailers will need to sign a waiver and checklist

Surcharges

We have Eftpos facilities on site.

If paying by credit card or PayWave, a 1.01% surcharge will be added.

For normal debit, cheque, or savings, no surcharge will be added.

What are our opening hours?

We are open. 

Monday to Friday 8:00am-5:00pm 

Saturday 8:00am-12:00pm

Sunday Closed

Public Holidays Closed

Do we deliver timber?

Yes, we do, we outsource with canterbury cranes. They charge $145 per hour + GST depot to depot. This will need to be quoted. Alternatively, we have a trailer you can hire for free or organize your own freight. 

Where do the logs come from?

We usually source logs from old shelter belts from farms nearby or further south. 

How long will Macrocarpa last?

Research shows 200x100 Macrocarpa sleeper, last a good 10 years untreated, or treated between 15-20 years.

Recommendations for treatment are; 

  • Bitumen rubber for subterranean (In ground) products, like posts for fencing etc. 
  • For raised, a metalex or decking oil. Usually found at Mitre 10. They can help you further. 

 

Will Macrocarpa fade?

Yes… it will fade to a silver/grey if left unstained, painted or oiled. Many people love this natural weathered look!

To get back to the natural look, give it a light sand as the silver is only surface deep. 

Will Macrocarpa crack?

All timber cracks and splits, this is normal and a natural part of timber weathering. As moisture is held and released, Macrocarpa can gain cracks. Houses made of timber crack, and it has no impact on the structural strength of the timber.

What is the difference between a #1 and #2 sleeper?

Number #1 200x100 Sleeper has one good edge, and this can be cut to particular lengths. 

Number #2 200x100 Sleeper have all edges rough, this can not be cut to order. Number #2 is only what we have in the yard. 

What does square end mean?

Square end means the exact length. For example for a garden bed, These need to be square end on the end of the timber so you can place them together perfectly. 

If not square end, we charge you for the length requested, but they will come slightly over so you can cut the them to the exact length yourself. 

We charge between $5 to 10$ per length of timber for square end (CTL).

 

We do not square end Posts. 

 

Is our timber dry?

No, our timber is green. We do not dry our timber. Timber to dry out can take anywhere between 6 months to a year depending on weather conditions and thickness of timber. 

Login to Macrocarpa Supplies Ltd